Yolanda Miranda-Hill
Performance Improvement Practitioner
Performance Improvement Practitioner
My Vision
To deliver goal-oriented solutions that
prepare, support, and sustain
an organization’s workforce through deliberate strategies
that guide proficiency and performance outcomes.
About me
My Philosophy
To connect, communicate, and contemplate the best approach to building relationships that foster a positive learning environment.
My Focus
• Performance Improvement
• Needs Assessment
• Gap Analysis
• Systemic Approach
• Growth Mindset
• People Oriented
• Behavior Change
Executive Summary
This portfolio showcases my educational journey to earn my master's degree in Instructional Systems and Learning Technologies (ISLT) and my graduate certificate in Human Performance Technology (HPT) at The Florida State University.
The following work demonstrates my mastery of ISLT competencies and represents my areas of expertise and professional specializations in project management, instructional design, and performance improvement.
Additionally, my professional resume provides a summary of my skills and proficiencies, and a list of my program of study. Collectively, my portfolio validates my capacity to develop and execute efficient and effective performance-enhancing strategies.
ARtifacts
Connecting my professional and academic experience, my work products are representative of my areas of expertise and professional specialisms: project management, instructional design, and performance improvement. Examples of my coursework projects, internship results, and professional work are presented demonstrating my mastery of ISLT and HPT competencies that contributed to my career enhancement. Each area of focus includes the artifact’s overview and my scope of learning.
Skills & Proficiencies
communication skills
Personal & interpersonal skills
Management skills
analysis skills
Evaluation & research skills
design skills
technology & media skills
Preferred methodology
ID/HPT modELs
ADDIE, Harless’ Front-End Analysis, Gagne’s Nine Events of Instruction, Kirkpatrick Four-Level, Action Mapping, and Hiatt’s ADKAR
The ID/HPT models that I prefer to utilize are performance oriented. These models cover a few of important topics, such as behavior, learning and instruction, gap analysis, evaluation and assessment, and change management methods. Improving performance requires a comprehensive strategy. These models offer me comprehensive approaches to addressing learning and performance improvement.
Project Management Schedules
One-Page Project Management and Gantt Chart
My professional experience has been focused on management and compliance. As a result, I am aware of the importance of communicating clearly when attempting to gain influence over stakeholders. As a result, developing the ability to use the one-page project manager template, taught in EME6631 Managing Instructional Development, to generate a practical communication plan to communicate a project's status has been advantageous.
data analysis tools
Qualtrics XM and Survey Monkey
Inquiry and measurement are integral to human learning and performance. Whether it be the feedback of participants in an instructional training or employees evaluating and sharing their insight of a change process, surveying is a data collection method I regularly use this approach. Learning the methods to efficiently develop and administer survey questionnaires has increased my competence as an ID and HPT professional.
learning managment systems (LMS)
Canvas, Articulate 360, and Google
Since learning management systems (LMS) are a crucial component of learning, mastering how these platforms function to create e-learning materials, courses, and training is a feat I take seriously. Although my learning curve has been high, my ability to use an LMS program supports my commitment to strengthening my technological skills as an ID and HPT professional. The completion of e-learning projects in my courses and internship demonstrates my understanding to be effective.
graphic design applications -AND- video/audio development & editing
Google Slides, Canva, and Microsoft Publisher
Audacity, VSDC video editor, and Camtasia
Instructional designers must understand the value of visual literacy and the principles of multimedia, visual, and graphic design. My foundational knowledge in technology and media competencies have improved my ability to produce and disseminate instructional content and materials, choose the right technology tools to utilize when designing, and has increased my ability to communicate visual concepts.
Spring 2022
Summer 2023
Fall 2023
Program of Study
Fall 2020
Spring 2021
Fall 2021
Spring 2022
This list shows the core and elective courses taken to acquire my master's degree in Instructional Systems and Learning Technologies with a Graduate Certificate in Human Performance Technology (HPT).